The United States Supreme Court is in the process of a landmark decision that will determine who gets the upperhand in arbitrations. The general citizenry's view is that the Courts would be more sympathetic to them; big businesses' view is that Company arbitration is better for them.
Who comes out the winner? Who is for who? Who is for You? This is something that affects each of us. The article below gives some education 101 and is a much read. Reuters, Andrew Chung's article, dated 10 29 18; U.S. Top Court Wary Of Limiting Company Power To Arbitrate Disputes.